Terms of Service
Last updated: April 18, 2026
Please read these Terms of Service carefully before using cartego.app or any Cartego products. These terms govern your use of our website and services and form a binding legal agreement between you and Cartego LLC.
1. Acceptance of Terms
By accessing or using cartego.app, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our site or services. These terms apply to all visitors, waitlist members, and future paying customers.
2. Eligibility
You must be at least 18 years old to use Cartego. By using our services, you confirm you meet this requirement. If you are accessing Cartego on behalf of a business or organization, you confirm you have the authority to bind that entity to these terms.
3. Description of Service
Cartego is an AI-powered negotiation co-pilot designed to help car buyers prepare for and navigate dealership negotiations. We provide market pricing data, negotiation scripts, trade-in guidance, and F&I product analysis. Cartego is an informational and advisory tool — we do not guarantee any specific outcome in your car purchase.
4. Waitlist & Early Access
Joining the Cartego waitlist is free and gives you priority access when we launch. By joining, you consent to receive email communications from Cartego. You can unsubscribe at any time. Joining the waitlist does not guarantee a specific launch date, pricing, or feature set.
5. Payments & Refunds
When Cartego's paid plans become available, payments will be processed securely through Stripe. All pricing will be clearly displayed before any purchase. Pro Per Deal purchases are one-time payments. Subscriptions may be cancelled at any time. Refund requests are evaluated on a case-by-case basis. If our product didn't work for you, reach out to support@cartego.app.
6. Intellectual Property
All content on cartego.app — including the Cartego name, logo, negotiation scripts, product features, and written content — is the property of Cartego LLC and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
7. Disclaimer of Warranties
Cartego is provided on an 'as is' and 'as available' basis without warranties of any kind. We do not guarantee that our service will be uninterrupted, error-free, or that the information we provide will result in a specific savings amount or negotiation outcome. Car purchases involve many variables outside our control.
8. Limitation of Liability
To the fullest extent permitted by law, Cartego LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service, including but not limited to losses related to car purchase decisions made using our platform.
9. Third-Party Links & Services
Our site may contain links to third-party websites or services. We do not control or endorse these external sites and are not responsible for their content, privacy practices, or terms. We recommend reviewing their policies before interacting with them.
10. Prohibited Conduct
You agree not to misuse Cartego's platform, attempt to gain unauthorized access to our systems, use our negotiation scripts or content for commercial resale without permission, or engage in any activity that could harm Cartego, our users, or our reputation. We reserve the right to terminate access for violations.
11. Changes to These Terms
We may update these Terms of Service from time to time. When we do, we will update the Last Updated date at the top of this page. Continued use of Cartego after changes constitutes your acceptance of the updated terms. We encourage you to review these terms periodically.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.
13. Contact Us
If you have any questions about these Terms of Service, email us at support@cartego.app — we respond within 1 business day.